Returns & Exchanges
At Temple Coffee, we want you to be fully satisfied with your specialty beans and gear; if you are not happy with your purchase, we offer a 30-day window for returns and exchanges on non-perishable items.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of your purchase with your order number and the reason for the return.
- 2.Prepare Your Package
Ensure that non-perishable items like brewing equipment or apparel are in their original packaging and unused condition.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Replacement
Once we receive and inspect your items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.